Refund, Cancellation & guarantee

We are committed to delivering programs that generate real growth, clarity, and results for creators, coaches, business owners, and entrepreneurs using YouTube as their authority engine.

We value your trust, and we want you to feel confident when you invest in your learning and transformation.That’s why we offer a conditional money-back guarantee — designed to protect serious learners and ensure fairness for both sides.🟣

Our Promise To You - If you invest in a YouTube Genius program and genuinely implement what you learn — but still do not find value or clarity — you may request a refund within 30 days of purchase.If eligible, you will receive a full refund of your program fee.This policy encourages active implementation, not passive consumption, so growth becomes mutual — for you and for us.

🧭 Refund Eligibility Criteria

A refund will be considered valid only if:

The product/program page clearly mentions Money-Back Guarantee.
You apply for refund within 30 days of signing up.You complete the core content inside the program.
You actively implement the tasks/assignments/modules.
You share proof of implementation such as:
Screenshots of activities Video uploads or progress results
Analytics or dashboard insights
Completed worksheets/assignments
Execution timelines or progress sheets
Your intention should reflect effort + execution.

If you have taken action sincerely and still did not find value, we honour your request.📨

How To Apply for Refund
Write to us at:📩 dimple@dimpleanand.com
Subject: Refund Request – [Program Name] Include:
Full Name
Email used for purchase
Order receipt/transaction ID
Date of enrollment
Proof of implementation
Summary of why the program did not create results for you

Our team will respond within 3–5 working days and approved refunds will be processed within 7–10 working days, depending on bank/payment gateway.

📌 Non-Refundable Items
Unless clearly mentioned otherwise, the following are not covered under refund:
🚫 eBooks, templates, worksheets, guides
🚫 Live workshops once attended (post-session)
🚫 One-on-one coaching or consulting sessions
🚫 Done-for-you YouTube/content services
🚫 Any discounted / flash sale / bonus-bundled product
🚫 Programs purchased under "No Refund" label or heavy-discount offers
Specific programs may carry variations — the policy on the respective sales page takes priority.

🔄 Cancellation & EMI Terms
If you are on an installment plan, cancellation of future payments is not automatic.
Refunds for EMI programs are subject to completion + implementation review.
If a live session or workshop is missed by the user, replays do not qualify as a refund reason.
Cancellations within 48 hours of a live workshop are generally not permitted.
For clarity, reach out before purchase if unsure.

🤝 Our Commitment & Ethics

YouTube Genius is an action-driven transformation system. Our programs work when you work them.This policy exists to:
🔹 Give learners confidence to invest without fear
🔹 Support committed action-takers, not information collectors
🔹 Maintain fairness & sustainability for both sides

We believe in results — and we stand by those who show up for them.

Thank You for Choosing us.

Your growth is our mission.Your success is our identity.Your trust is our foundation.

For any support, we are always here:📩 dimple@dimpleanand.com
⏱ Response Time: 24 hours (Mon–Sat)